By accessing or using this service you agree to these Terms and Conditions. You must be eligible and comply with all applicable laws. If you do not agree, do not use the service. For questions or notices, contact us via email.
1. Legal Status
1.1 License Number: The service operates under the licence number reported as ALSI-202410042-FI2.
1.2 Issuing Authority: The licence is reported as issued by the Anjouan Gaming Authority / Anjouan Offshore Authority.
1.3 Jurisdiction: The operator is reported to be Curaçao-based and to hold the certificate referenced above through Anjouan. The operator name reported in public materials is JeuxCraft N.V.
1.4 Allowed to Operate in Canada: The operator is not verified as provincially licensed in Canada. Availability and legal treatment of the service to users in Canada may vary by province. Players are responsible for ensuring they are legally permitted to use the service in their jurisdiction.
2. Registration and Login Process
2.1 Step-by-Step Process: To create an account you must (a) select the Sign Up option, (b) provide an email address, password and preferred currency, (c) accept the Terms and Conditions, (d) submit your phone number, full name, date of birth and address, and (e) confirm and log in with your credentials. A password-reset flow via email is available.
2.2 Is KYC/ID Verification Required: KYC and identity verification are required prior to the first withdrawal. Additional checks may be required for fraud prevention or for high-value transactions.
2.3 Time to Activate Account: Account creation is typically quick; however, access to withdrawals is subject to completion of requested verification checks, which may extend activation of full account functionality.
2.4 Terms of registrations (minimum age, one account per user, and restricted countries): The minimum age to register and play is 18. The operator enforces geographic restrictions including, but not limited to, the United States and territories, France and territories, Netherlands/Kingdom territories, Australia, Austria, Germany, the United Kingdom and Spain. The one-account-per-person rule is enforced in practice; the precise wording and device-account rules are contained in the account terms available in your account.
3. Games and Software Providers
3.1 Top Games: Examples of catalogue games reported include Gates of Hades, Big Bass Splash, Minotaurus, Aviator, Sweet Bonanza Candyland, Mega Roulette, VIP Blackjack and Speed Baccarat.
3.2 Software Providers: Reported providers include Evolution, Ezugi, NetEnt, Red Tiger, BGaming, Betsoft, Quickspin, Endorphina, Evoplay, Big Time Gaming, AvatarUX, Play’n GO, Playson, Nolimit City, Relax Gaming, Hacksaw Gaming, Novomatic, 3OAKS, TurboGames and Spinmatic.
3.3 Total Game Count: Public reporting varies; sources describe a catalogue ranging from approximately 5,000 games to over 6,700 games and a provider list approaching 40 studios. The in-account catalogue is the controlling source of available titles.
3.4 Game Categories: Categories include slots, live casino, blackjack, roulette, baccarat, poker, table games, video poker, crash games, Plinko, instant-win games, jackpot games, virtual sports and themed collections.
3.5 Provider licensing and provably fair: Supplier certifications in regulated markets do not constitute a site-wide certification. No site-wide audit certificate or provably-fair verification tool specific to this service was identified in the available materials. Supplier certification claims should be verified with the supplier or within the game information in your account.
4. Bonuses and Promotions
4.1 Welcome Bonus (Amount, % Match, Free Spins): Reported welcome packages vary by market. A commonly reported four-deposit package includes multi-stage match bonuses and free spins with totals reported up to C$5,000 and 400 spins for Canada or up to C$5,000 in other reporting. Exact amounts, matches and spin counts may differ by region and campaign.
4.2 Welcome offers specific to Canada: Canada-focused promotional materials report specific first through fourth deposit spin games and a minimum deposit per stage of C$10. These offers are subject to change and may vary by player eligibility.
4.3 Process of activation for Welcome Bonus: Qualifying bonuses must be selected or activated through the cashier or Promotions section after account creation and making the qualifying deposit, unless the offer states otherwise.
4.4 Wagering Requirements: Wagering requirements reported in public sources vary. Typical reported terms include 55× the cash bonus and free-spin winnings subject to separate wagering multiples (reported ranges 35×–45×). Actual wagering requirements are set out in the Bonus Terms in your account and on the active promotion card.
4.5 Time Limits: Reported promotional time limits include seven-day expiry for welcome bonuses and free spins unless otherwise stated in the promotion rules.
4.6 Recurring Promotions: Recurring offers reported include match reloads, weekly free-spin promotions, cashback, tournaments and a loyalty/VIP programme. Availability depends on account and market eligibility.
4.7 Cashback Offers: Reported “comeback” cashback is 5% of net losses, credited weekly with a 3× wagering requirement and seven-day validity. Maximum withdrawal of cashback may be limited to the cashback amount; check the applicable promotion card.
4.8 Reload Bonuses (list any available): Public reports include Monday, Wednesday and Friday reloads with differing match percentages and free spin offers. Specific games, minimum deposits and spin values are campaign-dependent.
4.9 Free Spins Bonuses: Free-spin allocations reported include welcome-package spins and periodic free-spin promotions with varying spin values. Free-spin winnings and wagering conditions differ by promotion.
4.10 General Bonus Terms and Conditions: Reported general rules include limits on eligible bet size while a bonus is active (reported C$0.20–C$5), maximum conversion caps on bonus and free-spin winnings and specific contribution rates by game. Promotion terms are binding and may vary by currency and market; the in-account Bonus Terms and active promotion card control.
5. VIP and/or Loyalty Program
5.1 VIP Tiers and Rewards: A multi-level, music-themed loyalty programme is reported with progression from entry-level tiers to a “Hall of Fame” tier. Reported benefits may include tiered cashback, birthday rewards, level-up bonuses, faster payouts, priority withdrawals and dedicated VIP support.
5.2 How to Qualify: Qualification is achieved through account activity and play. Precise point conversion, turnover thresholds, or invite criteria were not published in the materials reviewed.
5.3 Loyalty Program Description: The programme is designed to reward repeat play with escalating benefits as players advance through tiers.
5.4 Loyalty Program Rules: Exact rules, point values, manual versus automatic payouts and tier conditions are specified in the loyalty programme terms available in-account. Programme features may change; the operator will publish controlling terms to account holders.
6. Payment Methods and Banking Terms
6.1 Deposit Methods (Min/Max, Processing Times, Fees): Reported deposit methods include Visa, Mastercard, Open Banking, bank transfer, PayAdmit/Utorg in select markets and cryptocurrencies such as BTC, ETH, LTC, BNB, TRX, XRP and USDT. Reported minimum deposits include C$1 for some crypto methods and C$10 for card methods; maximums vary by method and market (e.g., C$3,000 for cards and up to C$10,000 for crypto in some reports). Deposits are usually instant once approved. The operator reports no casino deposit fees, but third-party or network fees may apply. Currency support varies by market and in some reporting CAD is not listed among supported account currencies.
6.2 Withdrawal Methods (Min/Max, Processing Times, Fees): Reported withdrawal options include card, bank transfer and the listed cryptocurrencies. Canada-focused reporting lists a minimum withdrawal of C$30, per-transaction limits of C$3,000, daily limits of C$500 and monthly limits of C$5,000; other reporting lists different monthly limits. Processing times reported vary between typically within 24 hours to a 2–5 day pending period plus payment-rail time. KYC must be completed prior to withdrawal. The operator has reported either a 1× deposit turnover requirement or an 8% cash-out fee where turnover conditions are not met. Confirm the cashier limits and applicable fees in your account before requesting withdrawals.
7. Key Terms and Conditions
7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions): Bonus funds and free-spin winnings are subject to wagering requirements and game contribution rules. Reported typical wagering is 55× for cash bonuses, with free-spin multiples reported between 35× and 45× for various stages; the maximum permitted bet while a bonus is active is reported as C$5. Contribution rates by game type vary; many table and skill-based games contribute little or nothing. The applicable Bonus Terms govern each promotion.
7.2 Deposit Limits: Reported minimums include C$1 for some cryptocurrencies and C$10 for card deposits. Minimums to trigger promotions are typically C$10 unless otherwise stated.
7.3 Withdrawal Limits: Withdrawal limits reported in public sources are inconsistent. Some reports state C$500 daily and C$5,000 monthly; others report different monthly ceilings. Confirm the limits shown in your account cashier.
7.4 Account Restrictions: Accounts are available only to eligible users aged 18 or older. KYC and identity verification are required prior to withdrawals. The operator reserves the right to restrict or close accounts where activity breaches these Terms, local law, or where the player is located in a restricted jurisdiction.
8. Mobile and Technical Features
8.1 App Availability (iOS/Android): No dedicated native iOS or Android app listing was verified in the public materials. A progressive web app (PWA) or browser shortcut is reported for mobile use.
8.2 Mobile Browser Optimization: The website is designed to be responsive for phones and tablets and to retain core functionality including account access, game filters, deposits and bonus claims.
8.3 User Experience and Speed on Mobile: The interface is reported as visually optimized for mobile with responsive menus and fast-loading game icons. No independent performance benchmarks were located.
8.4 Process of registration on mobile: Registration on mobile follows the same steps as desktop: sign up, provide email/password/currency, accept terms, and complete personal details.
9. Security and Fair Play
9.1 SSL & Encryption Standards: Encryption and KYC processes are used to protect account data and payments. Specific TLS/SSL versions, certificate issuers, and security-provider details were not published in the materials reviewed.
9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs): No site-wide audit certificate from eCOGRA, iTech Labs, GLI or equivalent was identified in the available materials. Individual suppliers may operate certified RNGs; supplier certification statements do not constitute a site-wide audit.
9.3 Customer Support (Channels, Response Time): Customer support is available via email and through reported live chat. Reported response times in public reviews range from seconds for live chat to several hours for email; these are indicative and not contractual guarantees.
9.4 Support Availability (Hours, Languages): Live chat is reported to be available 24/7. Site languages reported include English, German and Romanian. Availability of support in other languages, including Canadian French, was not confirmed.
10. Responsible Gambling Features
10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion): Account-area tools for responsible play are reported to include deposit and loss limits, time-outs and self-exclusion options. Specific configurations and processing times are set out in the responsible gambling terms and within the account controls.
10.2 Links to Support Organizations: Responsible gambling information and links are reported to be available. Canadian-specific support organisation links were not verified in the materials reviewed. Players should seek local support services appropriate to their jurisdiction.
11. Advantages and Disadvantages
11.1 Pros: Reported advantages include a large multi-provider game catalogue (reported between 5,000 and 6,700+ games), broad cryptocurrency support, low reported crypto deposit floors in some markets, 24/7 live chat, mobile-responsive design and a multi-stage welcome programme and recurring promotions for eligible players.
11.2 Cons: Reported limitations include absence of verified Canadian provincial licensing, lack of a CAD account currency in some reporting, no verified native mobile app, relatively high reported bonus wagering requirements and short bonus validity periods, conversion caps, inconsistent public reporting on bonus rules and withdrawal limits, and no publicly identified site-wide independent fairness auditor in the materials reviewed. Player complaints reported in some third-party reviews were not independently verified here.
12. General Casino Information
12.1 Year Founded: Public reporting on launch year is inconsistent; sources report 2024 while other materials suggest different dates. Reported operator registration activity is in the mid-2020s.
12.2 Operator/Parent Company: The operator name reported in public materials is JeuxCraft N.V. Further corporate details and jurisdictional registration are published in separate corporate filings and are not reproduced here.
12.3 Supported Languages: Reported supported interface languages include English, German and Romanian. Canadian French and some other languages were not confirmed.
12.4 Accepted Countries: No definitive public acceptance list was retrieved. Some reviews report that Canada is accessible, especially for cryptocurrency users; however, provincial regulatory approval is not verified.
12.5 Restricted Countries: Reported restricted jurisdictions include the United States and territories, France and territories, Netherlands and related Kingdom territories, Australia, Austria, Germany, the United Kingdom and Spain.
12.6 Short brand description: The service is presented as a newer crypto-oriented online casino operated under the licence referenced above. It offers a broad multi-provider games catalogue, cryptocurrency banking options and a tiered welcome/promotion programme. Players should note the absence of verified provincial licensing for Canada in the materials reviewed and consult the in-account terms and cashier for the controlling terms, limits and promotions.
Amendments and governing terms: The operator may amend these Terms and Conditions. Any changes will be communicated in accordance with the operator’s amendment policy and the controlling in-account documentation. These Terms are governed by the laws applicable to the service as specified in the account documentation. For questions or notices contact us via email.
